| Customization: | Available |
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| After-sales Service: | Lifetime Technical Guidance |
| Warranty: | 1-year |
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- AFTER SALE SERVICE
1. Online service
1).Our product comes with a lifetime warranty since the date of the bill of ladin g. Any damaged parts within 12 months from the date of the bill of lading will be borne at the seller's expense But the shipping cost is borne by the buyer.
2). The seller always provides technical services to the buyer for ever. Buyers can contact us at any time through WeChat, email, and phone, and we could provide 24-hour online service.
2. Onsite service(door-door)
1).If The buyers require to provide installation services in buyers' place, and a ll fees will be charged by the buyers: visa, round-trip air ticket, accommodatio n and food, and a daily labor fee of $150 for one engineer. After receiving all fees, the seller will send engineers to the buyer's site in the first time.
2).if training is done in the seller place,The buyer needs to send 1-2 people to t he seller's company for training. The training fee shall be borne by the seller. The airfare and accommodation expenses shall be borne by the buyer.
- WORKING CONDITION
Power supply: 3-phase 380V (three-phase 4-wire system), voltage fluctuation r ange ± 10%. Air pressure: 0.6Mpa. Can customize as our customer request.
Environmental temperature: -20 ºC -40 ºC , relative humidity: 60-95% RH.
- Quality standards
The supplier is responsible for the quality of spare parts and the deadline: the buyer confirms the product quality and quantity in the factory (the supplier ma kes machine testing for the buyer to confirm)
-Warranty agreement
The warranty for the mechanical part of the equipment (non vulnerable parts f or improper operation) is one year. After the warranty period, the cost of the c omponents and freight will be charged by the buyers. If the mechanical failure cannot be used normally due to the relocation or improper operation of the de mand party, all the expenses are also borne by the buyers.
1. who are we?
We are based in Hebei, China, start from 2012,sell to Southern Europe(20.00%),Mid East(20.00%),Eastern Europe(20.00%),South
Asia(10.00%),South America(10.00%),North America(8.00%),Southeast Asia(5.00%). There are total about 11-50 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?
wire bending machine,bucket handle making machine,thread rolling machine,paint roller making machine
4. why should you buy from us not from other suppliers?
Xingtai Zhongde Machinery Co., Ltd. specializes in producing various types of machinery. We have over ten years of experience in
mechanical design and production. Our current products include 3D bending machines and 2D bending machines.
5. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,DDP,DDU;
Accepted Payment Currency:USD,EUR,CAD,CNY;
Accepted Payment Type: T/T,L/C,D/P D/A,Credit Card,PayPal,Western Union;
Language Spoken:English,Chinese,Spanish,German,French,Korean
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